Frequently asked questions
Answers about classes, pricing, enrolment, and the classroom experience.
Do teachers need a coding background?
No — our instructors and curriculum guides walk students through every step. No prior coding or robotics experience is required.
What ages are the classes designed for?
Starter Bots suits grades K–2, Builder Bots grades 3–5, and Team Robotics Lab grades 6–8. Each class is built around age-appropriate motor skills and reading levels.
Is training included?
School-wide and District plans include a live staff training session. Classroom plans include on-demand video training.
How long does shipping take?
Standard shipping takes 5-7 business days; Express arrives in 2 days. Orders ship from our US warehouse.
What if a part arrives missing or damaged?
Contact support with your order number and we'll send a replacement part at no cost, no return required.
Can schools pay by purchase order?
Yes — see our District Procurement page for PO, invoicing, and W-9 details.
Can we try a class before enrolling?
Yes — we offer a free trial session so you can see how our classes work before committing to a full semester.
Is there a discount for multiple classrooms?
Yes — School-wide and District plans include volume pricing. Contact sales for a custom quote.
Are workshops free to attend?
Most educator workshops are free. Student competitions may have a small per-team entry fee, noted on the event page.
Can my students compete without enrolling in a class?
Most competitions are open to enrolled students. A few coding-only events (like the National Coding Sprint) need no prior class experience.
Still have a question?
Contact us